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DFS Health: Account & Data Deletion

Last updated: October 7, 2026

Overview

This page explains how to delete your DFS Health account (iOS & Android) and the data held with it. DFS Health is used by the customers of LifeWave Brand Partners. The developer responsible for handling deletion requests is Fast Flow Management, trading as Data Form Solution.

You can delete your account at any time, free of charge, using either method below. Are you a Brand Partner using DFS Companion or the website? See Brand Partner account deletion instead.

Option 1 — Delete in the DFS Health app

  1. Open the DFS Health app and sign in with your email and the 6-digit code we send you.
  2. Tap your initials in the top right corner to open your Profile.
  3. Scroll to the bottom and tap Delete account.
  4. Confirm by tapping Delete account again.

Your account is deleted straight away and you are signed out of the app.

Option 2 — Request deletion by email

If you no longer have the app or cannot sign in, send a request from the email address you use for DFS Health to:

[email protected]

Use the subject line "DFS Health account deletion". We will verify your identity, delete the account within 30 days, and email you a confirmation once it is done.

What is deleted

Deleting your DFS Health account permanently removes:

  • Your DFS Health sign-in and its link to your Brand Partner.
  • Your tracker: daily check-ins, mood and scores, and the 30, 60 and 90-day programme check-ins.
  • Your patch plan, patch placements, exercise plan, exercise sessions and daily ritual.
  • Your messages with your Brand Partner in the app, and plans they offered you.
  • Your app settings, sign-in codes, the app's sign-in tokens on every device, and push-notification device tokens.

Deleted accounts cannot be restored. You can sign in again later with the same email, but you start with an empty tracker.

What stays, and why

  • Your Brand Partner's records. Your Brand Partner keeps you as a contact (name, email, phone and address) in their own Data Form Solution account, as they did before you used DFS Health. To have that removed, ask your Brand Partner or email [email protected].
  • Orders you placed are kept for accounting and tax purposes, as financial regulations require (typically up to 7 years).
  • An audit log entry recording that the account was deleted is kept for up to 12 months for security and abuse prevention.
  • Server access logs (IP address, request path) are kept for up to 30 days, then discarded.

Card details entered when ordering are automatically deleted within 24 hours of the order, whether or not you delete your account.

Contact

Business name: Fast Flow Management (trading as Data Form Solution)
Privacy contact: [email protected]
Support contact: [email protected]
Website: dataformsolution.com

For the full details of how we collect, use, and store personal data, see our Privacy Policy.